 |
Browse |
 |
|
 |
Quick Links |
 |
|
 |
Recommended |
 |
|
 |
Video Search |
 |
|
 |
Choose Currency |
 |
|
|

|
|
|
 |
CRM 2.0 |
 |
Back
What most people really want is simply to get appropriate service, especially when they need it, the moment they need it. Definition is: CRM 2.0 is a philosophy & a business strategy, supported by a technology platform, business rules, processes and social characteristics, designed to engage the customer in a collaborative conversation in order to provide mutually beneficial value in a trusted & transparent business environment. It's the company's response to the customer's ownership of the conversation.
Category: Education
Uploaded: June 20th, 2008 @ 5:15 am
Author: atomicagency
Length: 02:05
Rating:
Views:
Tags: crm 2.0
Related Video Links:
» View Video Comments For CRM 2.0
» View atomicagency's Other Uploaded Videos
Video Thumbnails:
Video Embedding Code:
* Embed this video on your website, social bookmark, myspace, or blog.
|
|
|
 |
New Products |
 |
|
| |
|
 |
Special Offers |
 |
|
 |
Sponsored
Ads |
 |
|
 |
Tags |
 |
|
 |
Partners |
 |
|
|